Refund Policy

1. Who this is from

Edited For You is run by Andrius, a sole trader registered in Lithuania (individuali veikla). Refund requests and questions both go to support@editedforyou.com. I read that inbox myself.

2. The 14 days

You have 14 days from the day you pay to ask for your money back. That's the date on your Stripe receipt. If you ask on day 14, you're still inside the window.

3. How to ask

Send one email to support@editedforyou.com from the address you used at checkout, or include your order number (it starts with pi_ and is on the thank-you page and in your receipt). That's the whole process.

• You don't have to explain why.
• You don't have to prove you stopped using the kit.
• If something isn't working on your computer or for your videos, tell me and I'll try to help. If you'd rather have the money back, say so and that's what happens.

4. What happens next

• I send the refund within 2 business days of your email, usually the same day.
• It goes back to the card or wallet you paid with. Stripe, which handles the payments, only refunds to the original payment method.
• Your bank then takes its own time to show it, usually 5 to 10 business days.
• You get the full $37. I don't keep a fee or the payment processing cost.

The refund is made in US dollars, the currency you paid in. If your card is in another currency, your bank converts it at its own rate, so the amount on your statement can be slightly different from what you paid.

You'll get a confirmation from me and a refund notice from Stripe. If neither arrives within 3 business days, email me again, because something went wrong.

5. After a refund

A refund ends your licence to use the kit, so please stop using it and delete your copy. I work on trust and I don't check.

Videos you already edited and published stay yours. You don't have to take them down.

6. What I can't refund

I can refund only what you paid me. That leaves out:

• Your Claude plan. Anthropic bills you for it directly. That's between you and Anthropic.
• Any other app or service you chose to buy alongside the kit.

7. After 14 days

The no-questions refund is for the first 14 days. After that I don't promise one, but email me anyway if something is wrong. If the kit never reached you, you get a full refund whenever you ask.

8. If you're in the EU

If you buy as a consumer in the EU, the law gives you 14 days to withdraw from an online purchase. This policy covers that right: the same 14 days, counted from the day you pay, with no reason needed. Nothing here takes away a statutory right you have as a consumer.

An email is all it takes. If you want wording, this works: "I withdraw from my contract for Edited For You, bought on (date) with the email (your email)."

9. Before a chargeback

Please email me first. A chargeback takes weeks for both of us and won't get your money back any sooner. A refund request to me is handled within 2 business days.